Keynote Speaking - Monique Haney

Service Description

In a world where almost anything can be bought from a phone, why should someone still walk into a store? Retail has changed. Customers can shop from the couch, compare products in seconds and have almost anything delivered to their door. So physical retail needs to offer something more. Inspiration. Discovery. Service. Community. Human connection. Monique Haney brings real-world retail experience, energy and a fresh perspective to the stage, challenging audiences to think differently about the role physical retail can play in an increasingly online world. This isn't theory from the sidelines. It's practical thinking shaped by years spent working with brands, retailers and teams on the shop floor. Old-fashioned service. Modern retail thinking. WHAT CAN MON SPEAK ABOUT? Talks can be tailored to the audience and event, with topics including: • Bringing Heart + Soul Back to Retail • The future of physical retail in an online world • Why customer experience matters more than ever • Visual merchandising that attracts and converts • Creating discovery and inspiration in-store • Building connection and community through retail • Turning great VM into stronger commercial outcomes • Empowering retail teams to create better customer experiences PERFECT FOR • Retail and industry conferences • Leadership teams • Brand and sales conferences • Franchise groups • Councils and retail precincts • Business events • Retail teams and organisations WHAT WILL PEOPLE LEAVE WITH? We don't want people walking out saying: “That was interesting.” We want them walking out thinking: “I hadn't thought about retail like that before.” And more importantly: “I know what I want to do differently tomorrow.” Inspiring enough to shift thinking. Practical enough to use the next day.